{"id":50,"date":"2025-12-17T08:46:47","date_gmt":"2025-12-17T08:46:47","guid":{"rendered":"https:\/\/redgenr.com\/?page_id=50"},"modified":"2026-01-25T15:26:25","modified_gmt":"2026-01-25T15:26:25","slug":"politique-de-retours-et-remboursements","status":"publish","type":"page","link":"https:\/\/shops.mixyra.com\/modele\/politique-de-retours-et-remboursements\/","title":{"rendered":"Politique de retours et remboursements"},"content":{"rendered":"\t\t
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Conditions de retour & remboursement<\/h1>

D\u00e9lai de retour<\/h2>

RedgenR propose une politique de retour \u00e9tendue \u00e0 60 jours<\/strong> \u00e0 compter de la date de r\u00e9ception du produit.<\/p>

Ce d\u00e9lai te permet de prendre ta d\u00e9cision sereinement.
Mais comme toute d\u00e9cision responsable, elle implique le respect de certaines conditions.<\/p>

Conditions d\u2019\u00e9ligibilit\u00e9 au retour<\/h2>

Pour \u00eatre accept\u00e9, le retour doit imp\u00e9rativement respecter l\u2019ensemble<\/strong> des crit\u00e8res suivants :<\/p>

  • le produit n\u2019a pas \u00e9t\u00e9 utilis\u00e9<\/strong><\/p><\/li>

  • la casquette est retourn\u00e9e dans son emballage d\u2019origine<\/strong><\/p><\/li>

  • tous les accessoires<\/strong> fournis sont pr\u00e9sents<\/p><\/li>

  • le produit est en parfait \u00e9tat<\/strong>, sans trace d\u2019usure, de choc ou de manipulation<\/p><\/li>

  • le colis est correctement prot\u00e9g\u00e9 pour le transport retour<\/p><\/li><\/ul>

    \u00a0Tout retour ne respectant pas ces conditions pourra \u00eatre refus\u00e9.<\/p>

    Produits exclus du remboursement<\/h2>

    Les retours et remboursements ne s\u2019appliquent pas dans les cas suivants :<\/p>

    • produit utilis\u00e9, m\u00eame partiellement<\/p><\/li>

    • produit endommag\u00e9 ou alt\u00e9r\u00e9<\/p><\/li>

    • mauvaise utilisation ou non-respect des consignes<\/p><\/li>

    • emballage manquant, incomplet ou d\u00e9t\u00e9rior\u00e9<\/p><\/li>

    • accessoires absents<\/p><\/li><\/ul>

      RedgenR fournit un produit conforme.
      Son usage et sa conservation rel\u00e8vent de la responsabilit\u00e9 du client<\/strong>.<\/p>

      Proc\u00e9dure de retour<\/h2>

      Avant tout retour, le client doit contacter le service client RedgenR <\/strong>\u00e0 l’adresse contact@redgenr.com<\/strong>\u00a0afin d\u2019obtenir les instructions de retour.<\/p>

      Tout colis retourn\u00e9 sans demande pr\u00e9alable pourra \u00eatre refus\u00e9.<\/p>

      Frais de retour<\/h2>

      Les frais de retour sont \u00e0 la charge du client<\/strong>.<\/p>

      RedgenR ne peut \u00eatre tenu responsable :<\/p>

      • des pertes<\/p><\/li>

      • des dommages<\/p><\/li>

      • ou de l\u2019absence de suivi du colis retour<\/p><\/li><\/ul>

        Il est recommand\u00e9 d\u2019utiliser un envoi avec suivi et assurance<\/strong>.<\/p>

        Remboursement<\/h2>

        Si le retour est conforme et accept\u00e9 :<\/p>

        • un remboursement int\u00e9gral<\/strong> du produit sera effectu\u00e9<\/p><\/li>

        • le remboursement intervient apr\u00e8s r\u00e9ception et inspection du colis<\/strong><\/p><\/li>

        • le d\u00e9lai de traitement peut aller jusqu\u2019\u00e0 14 jours ouvr\u00e9s<\/strong><\/p><\/li><\/ul>

          Si l\u2019\u00e9tat du produit ou du colis ne respecte pas les conditions,
          RedgenR se r\u00e9serve le droit de refuser le remboursement<\/strong>.<\/p>

          Une pr\u00e9cision importante<\/h2>

          RedgenR n\u2019est pas une promesse automatique.
          C\u2019est un outil destin\u00e9 \u00e0 ceux qui choisissent de s\u2019engager dans une d\u00e9marche s\u00e9rieuse.<\/p>

          La d\u00e9cision d\u2019acheter, comme celle de conserver le produit,
          reste enti\u00e8rement personnelle<\/strong>.<\/p>

          Cadre l\u00e9gal<\/h2>

          Cette politique s\u2019inscrit dans le cadre de la vente B2C<\/strong> et respecte la r\u00e9glementation fran\u00e7aise et europ\u00e9enne en vigueur.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

          Conditions de retour & remboursement D\u00e9lai de retour RedgenR propose une politique de retour \u00e9tendue \u00e0 60 jours \u00e0 compter de la date de r\u00e9ception du produit. Ce d\u00e9lai te permet de prendre ta d\u00e9cision sereinement.Mais comme toute d\u00e9cision responsable, elle implique le respect de certaines conditions. Conditions d\u2019\u00e9ligibilit\u00e9 au retour Pour \u00eatre accept\u00e9, le […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-50","page","type-page","status-publish","hentry"],"blocksy_meta":[],"yoast_head":"\nPolitique de retours et remboursements - RedgenR<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shops.mixyra.com\/modele\/politique-de-retours-et-remboursements\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de retours et remboursements - RedgenR\" \/>\n<meta property=\"og:description\" content=\"Conditions de retour & remboursement D\u00e9lai de retour RedgenR propose une politique de retour \u00e9tendue \u00e0 60 jours \u00e0 compter de la date de r\u00e9ception du produit. Ce d\u00e9lai te permet de prendre ta d\u00e9cision sereinement.Mais comme toute d\u00e9cision responsable, elle implique le respect de certaines conditions. Conditions d\u2019\u00e9ligibilit\u00e9 au retour Pour \u00eatre accept\u00e9, le […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/shops.mixyra.com\/modele\/politique-de-retours-et-remboursements\/\" \/>\n<meta property=\"og:site_name\" content=\"RedgenR\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-25T15:26:25+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/shops.mixyra.com\\\/modele\\\/politique-de-retours-et-remboursements\\\/\",\"url\":\"https:\\\/\\\/shops.mixyra.com\\\/modele\\\/politique-de-retours-et-remboursements\\\/\",\"name\":\"Politique de retours et remboursements - RedgenR\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/shops.mixyra.com\\\/modele\\\/#website\"},\"datePublished\":\"2025-12-17T08:46:47+00:00\",\"dateModified\":\"2026-01-25T15:26:25+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/shops.mixyra.com\\\/modele\\\/politique-de-retours-et-remboursements\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/shops.mixyra.com\\\/modele\\\/politique-de-retours-et-remboursements\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/shops.mixyra.com\\\/modele\\\/politique-de-retours-et-remboursements\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/shops.mixyra.com\\\/modele\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Politique de retours et remboursements\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/shops.mixyra.com\\\/modele\\\/#website\",\"url\":\"https:\\\/\\\/shops.mixyra.com\\\/modele\\\/\",\"name\":\"RedgenR\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/shops.mixyra.com\\\/modele\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/shops.mixyra.com\\\/modele\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/shops.mixyra.com\\\/modele\\\/#organization\",\"name\":\"RedgenR\",\"url\":\"https:\\\/\\\/shops.mixyra.com\\\/modele\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/shops.mixyra.com\\\/modele\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/shops.mixyra.com\\\/modele\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2025\\\/12\\\/RED.png\",\"contentUrl\":\"https:\\\/\\\/shops.mixyra.com\\\/modele\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2025\\\/12\\\/RED.png\",\"width\":600,\"height\":150,\"caption\":\"RedgenR\"},\"image\":{\"@id\":\"https:\\\/\\\/shops.mixyra.com\\\/modele\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Politique de retours et remboursements - RedgenR","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/shops.mixyra.com\/modele\/politique-de-retours-et-remboursements\/","og_locale":"fr_FR","og_type":"article","og_title":"Politique de retours et remboursements - RedgenR","og_description":"Conditions de retour & remboursement D\u00e9lai de retour RedgenR propose une politique de retour \u00e9tendue \u00e0 60 jours \u00e0 compter de la date de r\u00e9ception du produit. 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Conditions d\u2019\u00e9ligibilit\u00e9 au retour Pour \u00eatre accept\u00e9, le […]","og_url":"https:\/\/shops.mixyra.com\/modele\/politique-de-retours-et-remboursements\/","og_site_name":"RedgenR","article_modified_time":"2026-01-25T15:26:25+00:00","twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/shops.mixyra.com\/modele\/politique-de-retours-et-remboursements\/","url":"https:\/\/shops.mixyra.com\/modele\/politique-de-retours-et-remboursements\/","name":"Politique de retours et remboursements - RedgenR","isPartOf":{"@id":"https:\/\/shops.mixyra.com\/modele\/#website"},"datePublished":"2025-12-17T08:46:47+00:00","dateModified":"2026-01-25T15:26:25+00:00","breadcrumb":{"@id":"https:\/\/shops.mixyra.com\/modele\/politique-de-retours-et-remboursements\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/shops.mixyra.com\/modele\/politique-de-retours-et-remboursements\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/shops.mixyra.com\/modele\/politique-de-retours-et-remboursements\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/shops.mixyra.com\/modele\/"},{"@type":"ListItem","position":2,"name":"Politique de retours et remboursements"}]},{"@type":"WebSite","@id":"https:\/\/shops.mixyra.com\/modele\/#website","url":"https:\/\/shops.mixyra.com\/modele\/","name":"RedgenR","description":"","publisher":{"@id":"https:\/\/shops.mixyra.com\/modele\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/shops.mixyra.com\/modele\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/shops.mixyra.com\/modele\/#organization","name":"RedgenR","url":"https:\/\/shops.mixyra.com\/modele\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/shops.mixyra.com\/modele\/#\/schema\/logo\/image\/","url":"https:\/\/shops.mixyra.com\/modele\/wp-content\/uploads\/sites\/3\/2025\/12\/RED.png","contentUrl":"https:\/\/shops.mixyra.com\/modele\/wp-content\/uploads\/sites\/3\/2025\/12\/RED.png","width":600,"height":150,"caption":"RedgenR"},"image":{"@id":"https:\/\/shops.mixyra.com\/modele\/#\/schema\/logo\/image\/"}}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/shops.mixyra.com\/modele\/wp-json\/wp\/v2\/pages\/50","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shops.mixyra.com\/modele\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shops.mixyra.com\/modele\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shops.mixyra.com\/modele\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shops.mixyra.com\/modele\/wp-json\/wp\/v2\/comments?post=50"}],"version-history":[{"count":10,"href":"https:\/\/shops.mixyra.com\/modele\/wp-json\/wp\/v2\/pages\/50\/revisions"}],"predecessor-version":[{"id":2801,"href":"https:\/\/shops.mixyra.com\/modele\/wp-json\/wp\/v2\/pages\/50\/revisions\/2801"}],"wp:attachment":[{"href":"https:\/\/shops.mixyra.com\/modele\/wp-json\/wp\/v2\/media?parent=50"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}